Terms and Conditions

📜 Terms & Conditions

Effective Date: 15-09-2025

Welcome to 99Mall.store. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before making any purchase.

1. General

  • 99Mall.store is operated for the purpose of selling home, kitchen, and improvement products.

  • By using our website, you agree to comply with these Terms & Conditions along with our Privacy Policy, Refund & Return Policy, and Shipping Policy.

  • We reserve the right to update, modify, or change these terms at any time without prior notice.

2. Eligibility

  • To make a purchase, you must be at least 18 years old or use the website under the supervision of a parent/guardian.

  • You must provide accurate and complete information when placing an order.

3. Products & Pricing

  • We make every effort to display accurate product details, descriptions, and images. However, slight variations may occur.

  • Prices are listed in Indian Rupees (INR) and are subject to change without notice.

  • Any discounts, offers, or promotions are applicable only for a limited time.

4. Orders & Payments

  • Orders are confirmed only after full payment or valid Cash on Delivery (COD) option (if available).

  • All online payments are processed securely through trusted payment gateways.

  • We reserve the right to cancel any order in case of suspicious activity, stock unavailability, or incorrect pricing.

5. Shipping & Delivery

  • Delivery timelines are as per our Shipping & Delivery Policy (generally 5–7 business days after dispatch).

  • Delays may occur due to courier issues, festivals, weather, or other factors beyond our control.

  • Customers must provide accurate shipping details. Incorrect addresses may lead to delays or non-delivery.

6. Returns & Refunds

  • Returns are accepted only as per our Refund & Return Policy.

  • Customers must provide mandatory unboxing video proof for defective, damaged, or incorrect items.

  • Refunds will be processed only after the returned item is inspected and approved.

7. Use of Website

  • You agree not to misuse our website by introducing viruses, malware, or engaging in fraudulent activities.

  • Unauthorized copying, reselling, or exploitation of website content (images, text, logo, etc.) is strictly prohibited.

8. Limitation of Liability

  • 99Mall.store shall not be held liable for indirect, incidental, or consequential damages arising from product usage, delivery delays, or third-party services.

  • Our liability, in any case, shall not exceed the order value of the product purchased.

9. Governing Law & Jurisdiction

  • These Terms & Conditions are governed by the laws of India.

  • Any disputes will be subject to the jurisdiction of the courts in [Patna, India].

10. Contact Us

For questions or concerns regarding these Terms & Conditions, please contact us at: